DroneTrails - Terms and Conditions
By booking a tour with Magnús Máni Hafþórsson, hereafter referred to as Drone Trails, you agree to the following Terms and Conditions, which govern your participation in the tour. These Terms and Conditions are designed to ensure the safety, enjoyment, and legal compliance of all participants.
1. Booking and Payment
- Confirmation payment of 10% is required upon booking to confirm your place on the tour.
- Your booking is not confirmed until payment is received, and you receive an official confirmation email from Drone Trails.
- Prices are subject to change, but rates confirmed at the time of booking will be honored.
2. Cancellations and Refunds
- Customer Cancellations:
- Cancellations made more than 90 days before the tour date will receive a full refund excluding a €250 service fee.
- Cancellations made more than 75 days before the tour will receive a 75% refund.
- Cancellations made more than 60 days before the 50% refund
- Less than 60 Days before the tour are non-refundable.
3. Weather Conditions
- Unflyable Weather:
- Due to Iceland’s unique and unpredictable weather patterns, it is more likely than not that there will be days where drone flying is not possible. High winds, heavy rain, and other harsh weather conditions can prevent safe drone operations. This is a natural part of experiencing Iceland’s rugged environment.
- If weather conditions prevent drone flights, the tour will be converted into a sightseeing tour, ensuring that you can still explore the stunning landscapes and natural wonders Iceland has to offer.
- Refunds are not issued due to bad weather. By booking the tour, you acknowledge that the weather in Iceland is unpredictable and may affect the ability to fly drones. However, our team will always strive to make the most of the day by offering alternative experiences. In the event that drone flying is not possible for the entire tour we will offer you partial credit for another tour with us.
- Flexible Itinerary:
- The safety of our guests is our top priority, and therefore we reserve the right to modify or adjust the tour itinerary based on weather conditions. Our goal is to ensure the best possible experience while prioritizing safety.
- Drone Trails will always aim to give guests the best opportunity to fly when conditions allow, but participants should understand that in Iceland, weather conditions can change rapidly and without warning.
4. Eligibility
- Age Requirement:
- Participants must be 18 years of age or older to join the tour. By booking and signing this document, you confirm that you meet this age requirement.
- Personal Drone Flight Responsibility:
- If participants wish to fly their own drones during the tour, they are solely responsible for the operation of their drones, ensuring that they comply with all relevant Icelandic drone laws and regulations, as well as any instructions provided by Drone Trails staff.
- Participants must have a valid drone license (if required) and operate their drones in a safe and responsible manner.
- Drone Trails will not be held liable for any legal infractions, accidents, or damages caused by participants operating their own drones.
5. Safety and Conduct
- Safety First:
- Your safety is our main priority. All participants must follow the instructions of their guide at all times. Failure to comply with safety instructions may result in termination of your participation without a refund.
- Weather conditions in Iceland can be harsh, and participants are responsible for dressing appropriately. We recommend waterproof clothing, warm layers, and sturdy shoes..
- Liability Waiver:
- Participants acknowledge that drone flights and outdoor activities involve inherent risks. By signing these Terms and Conditions, you waive any claims against Drone Trails and its staff for any injury, loss (including your drone), or damage that may occur during the tour, except where caused by the negligence of Drone Trails.
- Zero Tolerance for Harmful or Abusive Behavior:
- Drone Trails maintains a zero-tolerance policy regarding harmful, abusive, or disruptive behavior. Any verbal or physical abuse toward other participants, guides, or staff will result in the immediate termination of the participant’s involvement in the tour without a refund. This is to ensure a safe and enjoyable experience for all guests.
6. Insurance
- Drone Trails does not provide travel insurance. It is the responsibility of each participant to obtain personal travel insurance covering medical expenses, cancellations, and personal liabilities during the tour.
- Drone Trails carries liability insurance for tour activities, but personal coverage is recommended for other unforeseen circumstances.
7. Force Majeure
- Drone Trails is not liable for any failure to fulfill obligations due to unforeseen circumstances beyond our control, including but not limited to natural disasters, weather conditions, strikes, or government restrictions.
8. Photography and Media Release
- By participating in the tour, you consent to the use of photos, videos, and drone footage captured by Drone Trails during the tour for marketing and promotional purposes by Drone Trails.
- If you do not wish to be included in such media, please inform us in writing before the tour begins.
9. Health and Fitness
- Participants must ensure they are physically fit for the tour. The terrain may include uneven surfaces, moderate walking, and exposure to variable weather conditions.
- If you have any medical conditions that may affect your participation, please inform us in advance. Participants are responsible for bringing any required medications.
- If you have any concerns about the physical demands of the tour, please contact us in advance to discuss your needs.
10. Children and Minors
- Due to the nature of our tours, they are intended for persons of legal age, 18+
11. Liability for Personal Items
- Participants are responsible for the safety and security of their personal belongings during the tour. Drone Trails is not liable for any lost, stolen, or damaged personal items, including cameras, drones and other valuables.
12. Changes to the Tour
- Drone Trails reserves the right to make changes to the tour itinerary, accommodation, or transport arrangements in the interest of safety, comfort, or as required by weather or other conditions.
- Any significant changes will be communicated to participants as soon as possible.
13. Drone Regulations
- Participants must comply with all Icelandic drone laws and regulations. Unauthorized drone use by participants during the tour is prohibited.
14. Drone photography for marketing purposes
- If you plan to fly your drone for commercial or marketing purposes during the tour, you are required to contact Drone Trails in advance. Special permits are needed for such activities in many areas of Iceland, and it is your responsibility to notify us prior to the tour so that we can obtain the necessary permits.
- Drone Trails will assist in acquiring these permits, but please be aware that this will involve an additional fee based on the scope of the commercial use and the areas where filming is planned.
- Failure to notify us beforehand may result in a restriction from flying your drone for commercial purposes during the tour, and any penalties or fines for unauthorized commercial drone flights will be the responsibility of the participant.
15. Dispute Resolution
- Any disputes arising from these Terms and Conditions or your participation in the tour will be governed by the laws of Iceland. Any legal action will be brought exclusively in the courts of Reykjanes.
16. Medical and Dietary Requirements
- Medical Conditions:
- It is the participant’s responsibility to inform Drone Trails of any medical conditions, allergies, or dietary requirements prior to the tour. We will do our best to accommodate, but participants must carry any necessary medication or equipment.
17. Tour Inclusions
- What’s Included:
- Transportation during the tour.
- Professional guide services.
- Sightseeing and photography opportunities during both drone and non-drone parts of the tour.
- Light refreshments or snacks (if applicable).
18. What’s Not Included
- Personal Expenses:
- Meals, beverages, and souvenirs are not included unless specifically stated in the tour package.
- Personal insurance or medical coverage.
- Flights
19. Punctuality
- Tour Start Time and Punctuality:
- The tour will depart at the scheduled time. Participants are responsible for arriving on time at the designated meeting point. No refunds will be provided for late arrivals or missed tours due to lateness.
20. Emergencies and Evacuation Procedures
- Emergency Situations:
- In the event of an emergency during the tour, participants must follow the instructions of the guide and adhere to any evacuation or safety procedures in place.
- If the tour involves remote locations, participants should be aware that medical facilities or rescue services may not be immediately accessible.
21. Acknowledgment of Risk and Waiver of Liability
I acknowledge that I have read, understood, and agree to the terms and conditions set forth by Drone Trails. I accept that participating in drone flights and outdoor activities carries inherent risks, and I voluntarily assume all risks and responsibilities associated with this tour.